New Hampshire and Vermont Mediation and Organizational Change Blog

Hess Gehris Transitions

Earlier this summer, the team at Hess Gehris Solutions celebrated our partner, Carol Hess, and the incredible contributions she has made to conflict resolution in New Hampshire and Vermont and beyond.  Carol’s keen insight, endless curiosity, and effervescent personality are
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Carol’s Corner: Checking Assumptions

This article in the New York Times is a great reminder about the importance of checking assumptions about the intent of other people’s actions.  Often when we assume the innocent explanation regarding the actions of others, we allow ourselves the
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Tearing down walls

Recently we found out that our office had some unseen structural issues (water related). This has required tearing down walls and starting over in some places. This project has reminded me how important it is to look with eyes wide
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Missed Perceptions

Yesterday my husband told me that his office holiday luncheon was going to be held at 2:30 and that people could leave from lunch, thus going home early.  What I heard was that my husband thought he was being generous
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Maximizing Your Mediation Session

How to Get the Most from Your Mediation Session One of the most common things I hear when I am mediating a case is “Carol do your magic”.  I like to think of myself as having special powers, but the truth
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